Welcome to Imprexius (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website (https://www.imprexius.com/) and any related services, applications, or tools (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.
1. Acceptance of Terms
When you visit our website or use the Services, you accept and agree to these Terms and our Privacy Policy. You confirm that you are at least 18 years old or have the consent of a legal guardian to use our Services. If you use the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.
2. Definitions
- Account: Your user account registered with Imprexius to access the Services.
- Content: Text, graphics, images, software, audio, video, and other materials available through the Services.
- Service(s): The website, software tools, applications, and data recovery assistance offered by Imprexius.
- User, you, or your: Any individual or entity accessing or using the Services.
3. Services Overview
Imprexius provides data recovery solutions for various operating systems and devices, including:
- Data Recovery for iOS: Scanning and restoring lost data on iPhone, iPad, and iPod devices through iTunes and iCloud backups.
- Email Recovery: Recovering accidentally deleted or corrupted Outlook and Mac Mail files, including emails, contacts, and calendar entries.
- Data Recovery for Mac: Repairing corrupted video, photo, and document files and recovering lost data from APFS, HFS+, FAT, and NTFS file systems.
- Data Recovery for Windows: Recovering lost or corrupted Active Directory databases, SQL Server files, Linux file system files, virtual machine images, and FAT/NTFS/exFAT storage devices.
Our Services include both software tools (such as TTD Repair for Video, TTD Data Recovery Professional, TTD Mail Back, and TTD Drive Clone) and expert-assisted recovery through our support team.
4. User Accounts and Registration
- Provide complete and accurate information when registering.
- Maintain confidentiality of login credentials.
- Notify us immediately of any unauthorized use of your Account.
- Accounts with false information or in breach of Terms may be suspended or terminated.
5. License and Restrictions
5.1. License Grant: Imprexius grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your personal or internal business purposes.
5.2. Restrictions: You agree not to:
- Copy, modify, or create derivative works of the Services or Content.
- Reverse engineer, decompile, or disassemble any part of the software or Services.
- Use the Services in any unlawful manner or in violation of these Terms.
- Access or use the Services to build a competitive product or service.
- Interfere with or disrupt the integrity or performance of the Services.
6. Payment and Refunds
- Fees: Some Services require payment. All fees are in USD unless specified.
- Payment Terms: Payments are processed via third-party processors.
- Refund Policy: If data recovery fails, you may request a full refund within 15 business days with proof of payment and failure report.
7. User Obligations
- Provide accurate information about your device, OS, and data loss.
- Follow instructions for delivering storage media or granting remote access.
- Maintain backups; Services do not replace regular backups.
- Use Services in compliance with applicable laws.
8. Intellectual Property
All Content, software, and technology are owned by or licensed to Imprexius and protected by IP laws.
9. Confidentiality
- Customer Data: Treated as confidential, disclosed only as required by law or to perform Services.
- User Non-Disclosure: Users may not disclose proprietary methods, techniques, or pricing.
10. Privacy and Data Security
Our Privacy Policy explains data collection, usage, and protection. By using Services, you consent to it.
11. Warranties and Disclaimers
- We perform Services professionally.
- Services are “as is” without other warranties.
12. Limitation of Liability
Liability limited to fees paid for specific Services. Not liable for indirect or consequential damages. You assume risk of data loss.
13. Indemnification
You agree to indemnify Imprexius for claims arising from your breach, use, or legal violations.
14. Third-Party Links and Services
Third-party links are for convenience; we do not control or endorse them.
15. Modifications to Services and Terms
- We may modify/discontinue Services without notice.
- We may update Terms; continued use constitutes acceptance.
16. Termination
- You may cease using Services anytime.
- We may terminate access for breaches.
- Survival: Payment, Warranties, Liability, Indemnification, IP, Confidentiality survive termination.
17. Governing Law and Dispute Resolution
- Governing Law: Illinois, USA.
- Disputes resolved by binding arbitration in Cook County, Illinois.
18. Force Majeure
No liability for delays due to events beyond reasonable control.
19. Notices
All notices to:
Imprexius Data Recovery Services
161 Harbor Road, Barrington, IL 60010
Email: legal@imprexius.com
20. General Provisions
- Entire Agreement: These Terms plus referenced documents are the complete agreement.
- Severability: Invalid provisions do not affect others.
- Waiver: No waiver of breach affects other breaches.
- Assignment: You may not assign rights; we may assign freely.
Thank you for choosing Imprexius for your data recovery needs. We value your trust and are committed to providing reliable, professional, and secure services. For questions, contact us.